Privacy Policy
Privacy Policy
At Navyaceramics (Legal Name: Artnstones), we respect your privacy and understand your concerns regarding the protection of your data. This Privacy Policy outlines how we gather, handle, and safeguard your information following our commitment to integrity and transparency. It explains how data is collected, processed, used, maintained, and protected, both automatically and with your consent.
Definitions:
- You / Your / User: Refers to you, the user of Navyaceramics.
- We / Us / Our: Refers to Navyaceramics (Legal Name: Artnstones).
- Personal Information: Identifiable data such as your name, age, billing and shipping addresses, email, phone number, and any other information linked to your identity.
- Financial Information: Payment-related details including debit/credit card details (last four digits only), bank name, payment mode, transaction numbers, or related data.
- Vendors and Contractors: Our delivery partners, logistics and handling services (within and outside Bangalore), advertising agencies, financial partners, and other associated businesses assisting us in order fulfillment and service delivery.
Scope of This Policy
This Privacy Policy applies to:
- All online purchases made through our website navyaceramics.com.
- Offline purchases made at Navyaceramics’ physical stores located in Bangalore and Sironj.
- Website activities and user interactions on navyaceramics.com
This policy does not apply to purchases made through third-party sellers or impersonators.
Physical Store Address:
Navyaceramics.com
ARTNSTONES
#305, 7th Main Road,
Lakkasandra Extension,
Wilson Garden,
Bannerghatta Main Road,
Bengaluru, Karnataka, India – 560076
GST No.: 29BTRPB1912P1Z7
For any suspected fraudulent activity, please contact us at: artnstones001@gmail.com.
Agreement to Privacy Practices
By accessing or using our website, you acknowledge and agree to comply with this Privacy Policy and our Terms of Use. We employ appropriate security measures to protect your data; however, complete data security cannot be guaranteed over the internet.
Policy Updates
We reserve the right to revise or update this Privacy Policy at any time without prior notice. Users are responsible for reviewing the policy periodically. Continued use of our website after updates constitutes acceptance of those changes.
This policy should be read alongside our Web Accessibility Guidelines, Facebook Pixel, and Google Business privacy terms. In case of any conflicting provisions, we reserve the right to apply the prevailing terms for efficient resolution.
For questions or feedback concerning this policy, please email: artnstones001@gmail.com
Governing Law & Jurisdiction
Navyaceramics operates under the laws of India. Any legal disputes or proceedings related to your use of this platform shall be subject to the exclusive jurisdiction of courts or tribunals located in Bengaluru, Karnataka, India. Users accessing this platform from outside Bengaluru are responsible for compliance with their local laws regarding data transmission.
Data Collection
We acquire information from users through two primary channels: automated technologies and direct user interactions with consent. By using this website, you consent to the collection of the following data categories:
Data Provided by You:
- Account creation details
- Cart or wishlist additions
- Order placement
- Communication via electronic or in-person channels
- Participation in promotions or contests
Information related to orders is shared with vendors and contractors as necessary until shipment completion, after which it is archived securely.
| Type of Data | Description | Purpose |
|---|---|---|
| Identifiers | Name, phone, email, billing & shipping address, pincode | Order updates, communication, fulfillment, targeted promotions, reporting |
| Financial Information | Transaction details, payment method, last 4 digits of card | Payment processing, customer support, financial record-keeping |
| Order Information | Items ordered, quantities, comments, feedback | Customer service, inventory management, marketing strategy |
Automated Data Collection Technologies
We use various tools such as cookies, beacons, and device identifiers to enhance your browsing experience and help us analyze user interaction patterns for continuous improvements. Your use of the site implies consent to such data capture, which can be opted out of as detailed below.
| Data Type | Purpose |
|---|---|
| Functionality Cookies | Improve navigation, reduce loading times |
| Analytics Cookies | Track user interaction with the website (Google Analytics, Facebook Pixel, Microsoft Clarity) |
| Customer Preference Cookies | Save preferences such as language and delivery options |
| Advertising Cookies | Deliver personalized ads and promotional content |
| Beacons | Track marketing campaign effectiveness |
| Social Media Advertising | Tailor ads on platforms like Facebook, Instagram, and Google Ads |
You have the right to disable or opt-out of these tracking technologies via your browser settings or other tools.
Use and Storage of Your Data
User data is securely stored on our Shopify-hosted servers. We use this data primarily to fulfill orders, improve services, comply with regulatory requirements, and enhance marketing efforts.
We retain data for internal audits and fraud prevention, and we cooperate fully with legal authorities when required.
Information Disclosure
We may disclose personal information to:
- Our corporate affiliates
- Vendors and contractors involved in order fulfillment and service delivery
- Regulatory authorities as mandated by law
- For fraud prevention or legal compliance
Data shared strictly pertains to completing your transactions and maintaining service quality, without disclosure to unrelated third parties.
Aggregate, anonymized data may be shared externally for analysis and site improvement.
Third-party analytics providers like Microsoft Clarity may collect non-identifiable data to help optimize user experience. You may review and opt-out using Microsoft’s privacy controls.
Third-Party Service Providers
We rely on trusted payment processors (Razorpay, PayU Money) and delivery partners (Porter, Packers & Movers, Uncle Delivery) for smooth order processing. Your data is shared with these service providers only as needed for fulfilling services.
In the event of mergers, acquisitions, or restructuring, your data may be transferred to relevant parties under applicable laws.
Sale of Data
We do not sell your personal information and avoid engaging with entities that do so. Despite our precautions, complete security cannot be guaranteed during data transmission.
Special Cases
- Minors: Users under 13 years (or 18 where applicable) can request deletion of personal data by contacting us. While we ensure removal from public access, some data may remain in backups or archives.
- International Compliance: All data collected is managed via Shopify’s secure infrastructure. Registered users may access data of their interactions through their account dashboard.
Links to Third-Party Sites
Our site may contain links to third-party services provided solely for your convenience. These links do not constitute endorsements. We advise exercising discretion and reviewing their respective privacy policies before providing any personal information.
Intellectual Property
All content on this website, including multimedia, is owned by Navyaceramics and its partners unless otherwise noted. Unauthorized reuse, reproduction, or distribution without permission is prohibited and subject to legal action.
Your Privacy Rights
You can withdraw consent to data collection at any time and manage your personal information through your account settings or by contacting us at artnstones001@gmail.com.
To request account deletion, please send a formal request from your registered email. Post-verification, we will remove your profile from our database; however, certain information required for statutory records (such as GST invoices) will be retained as per legal obligations.
You may also request access to, or correction of, your personal data as needed.
Data Security
We employ industry-standard encryption, SSL, and other technologies to protect your data. However, given the nature of online communication, we cannot guarantee total data security or deletion.
Contact Information
For any questions, concerns, feedback, or clarification regarding this Privacy Policy or your data, please contact us at:
Email: artnstones001@gmail.com