Privacy Policy

Privacy Policy

At Navyaceramics (Legal Name: Artnstones), we respect your privacy and understand your concerns regarding the protection of your data. This Privacy Policy outlines how we gather, handle, and safeguard your information following our commitment to integrity and transparency. It explains how data is collected, processed, used, maintained, and protected, both automatically and with your consent.

Definitions:

• You / Your / User: Refers to you, the user of Navyaceramics.
• We / Us / Our: Refers to Navyaceramics (Legal Name: Artnstones).
• Personal Information: Identifiable data such as your name, age, billing and shipping addresses, email, phone number, and any other information linked to your identity.
• Financial Information: Payment-related details including debit/credit card details (last four digits only), bank name, payment mode, transaction numbers, or related data.
• Vendors and Contractors: Our delivery partners, logistics and handling services (within and outside Bangalore), advertising agencies, financial partners, and other associated businesses assisting us in order fulfillment and service delivery.

Scope of This Policy

This Privacy Policy applies to:

• All online purchases made through our website navyaceramics.com.
• Offline purchases made at Navyaceramics’ physical stores located in Bangalore and Sironj.
• Website activities and user interactions on navyaceramics.com

This policy does not apply to purchases made through third-party sellers or impersonators.

Physical Store Address:
Navyaceramics.com
ARTNSTONES
#305, 7th Main Road,
Lakkasandra Extension,
Wilson Garden,
Bannerghatta Main Road,
Bengaluru, Karnataka, India – 560076
GST No.: 29BTRPB1912P1Z7

For any suspected fraudulent activity, please contact us at: artnstones001@gmail.com.

Agreement to Privacy Practices

By accessing or using our website, you acknowledge and agree to comply with this Privacy Policy and our Terms of Use. We employ appropriate security measures to protect your data; however, complete data security cannot be guaranteed over the internet.

Policy Updates

We reserve the right to revise or update this Privacy Policy at any time without prior notice. Users are responsible for reviewing the policy periodically. Continued use of our website after updates constitutes acceptance of those changes.

This policy should be read alongside our Web Accessibility Guidelines, Facebook Pixel, and Google Business privacy terms. In case of any conflicting provisions, we reserve the right to apply the prevailing terms for efficient resolution.

For questions or feedback concerning this policy, please email: artnstones001@gmail.com

Governing Law & Jurisdiction

Navyaceramics operates under the laws of India. Any legal disputes or proceedings related to your use of this platform shall be subject to the exclusive jurisdiction of courts or tribunals located in Bengaluru, Karnataka, India. Users accessing this platform from outside Bengaluru are responsible for compliance with their local laws regarding data transmission.

Data Collection

We acquire information from users through two primary channels: automated technologies and direct user interactions with consent. By using this website, you consent to the collection of the following data categories:

Data Provided by You:

• Account creation details
• Cart or wishlist additions
• Order placement
• Communication via electronic or in-person channels
• Participation in promotions or contests

Information related to orders is shared with vendors and contractors as necessary until shipment completion, after which it is archived securely.

Automated Data Collection Technologies

We use various tools such as cookies, beacons, and device identifiers to enhance your browsing experience and help us analyze user interaction patterns for continuous improvements. Your use of the site implies consent to such data capture, which can be opted out of as detailed below.

You have the right to disable or opt-out of these tracking technologies via your browser settings or other tools.

Use and Storage of Your Data

User data is securely stored on our Shopify-hosted servers. We use this data primarily to fulfill orders, improve services, comply with regulatory requirements, and enhance marketing efforts.

We retain data for internal audits and fraud prevention, and we cooperate fully with legal authorities when required.

Information Disclosure

We may disclose personal information to:

• Our corporate affiliates
• Vendors and contractors involved in order fulfillment and service delivery
• Regulatory authorities as mandated by law
• For fraud prevention or legal compliance

Data shared strictly pertains to completing your transactions and maintaining service quality, without disclosure to unrelated third parties.

Aggregate, anonymized data may be shared externally for analysis and site improvement.

Third-party analytics providers like Microsoft Clarity may collect non-identifiable data to help optimize user experience. You may review and opt-out using Microsoft’s privacy controls.

Third-Party Service Providers

We rely on trusted payment processors (Razorpay, PayU Money) and delivery partners (Porter, Packers & Movers, Uncle Delivery) for smooth order processing. Your data is shared with these service providers only as needed for fulfilling services.

In the event of mergers, acquisitions, or restructuring, your data may be transferred to relevant parties under applicable laws.

Sale of Data

We do not sell your personal information and avoid engaging with entities that do so. Despite our precautions, complete security cannot be guaranteed during data transmission.

Special Cases

• Minors: Users under 13 years (or 18 where applicable) can request deletion of personal data by contacting us. While we ensure removal from public access, some data may remain in backups or archives.
• International Compliance: All data collected is managed via Shopify’s secure infrastructure. Registered users may access data of their interactions through their account dashboard.

Links to Third-Party Sites

Our site may contain links to third-party services provided solely for your convenience. These links do not constitute endorsements. We advise exercising discretion and reviewing their respective privacy policies before providing any personal information.

Intellectual Property

All content on this website, including multimedia, is owned by Navyaceramics and its partners unless otherwise noted. Unauthorized reuse, reproduction, or distribution without permission is prohibited and subject to legal action.

Your Privacy Rights

You can withdraw consent to data collection at any time and manage your personal information through your account settings or by contacting us at artnstones001@gmail.com.

To request account deletion, please send a formal request from your registered email. Post-verification, we will remove your profile from our database; however, certain information required for statutory records (such as GST invoices) will be retained as per legal obligations.

You may also request access to, or correction of, your personal data as needed.

Data Security

We employ industry-standard encryption, SSL, and other technologies to protect your data. However, given the nature of online communication, we cannot guarantee total data security or deletion.

Contact Information

For any questions, concerns, feedback, or clarification regarding this Privacy Policy or your data, please contact us at:
Email: artnstones001@gmail.com